I’m an AI-powered growth and customer experience leader with 15+ years of experience blending technology and strategy to deliver measurable impact. My career highlights include achieving a 99.2% customer retention rate and driving a 173% increase in annual recurring revenue—results made possible by blending data-driven strategy with empathy and innovation.
As a hands-on problem solver, I thrive on turning complex challenges into elegant, resourceful solutions. From guiding scaling startups to large enterprise teams, I bring a proven track record of leading diverse groups to exceptional performance. Having navigated both wins and setbacks, I understand what it takes to build remarkable businesses that excite customers, inspire teams, and achieve sustainable growth.
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