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Customer Experience Leader

Esther Lopez

Located in Dallas, TX + Remotely
Customer Success & Sales Experience of 20 Years
Specializes in Software & Wellness

I am an empathetic, growth-focused, and data-driven person who strives to be a better leader every day. With over 12 years of expertise in delivering world-class customer experiences, I have achieved milestones in my career including a remarkable 99.2% customer retention and impressie 173% ARR increase. Possessing a strong work ethic and a positive mindset, I am a hands-on problem-solver who excels at finding innovative and resourceful solutions to complex challenges. In addition to my passion for empowering individuals to succeed, I possess a proven track record of effectively leading diverse teams of all sizes. Having experienced both success and failure throughout my career, I have the confidence and skills to help you build a truly exceptional and award-winning business that exhilarates customers.

For more on my experience, view my resume.

For technologies, see my software expertise.

Companies I've Supported

AppDynamics

appdynamics.com

BluePallet

bluepallet.com

HubSpot

hubspot.com

CureWave Lasers

curewave.com

Grabyo

grabyo.com

Cisco

cisco.com

Burberry

burberry.com

KISSmetrics

kissmetrics.com

iCorps Technologies

icorps.com

Clandestine Protection Investigations

cpiinvestigations.com

NASDAQ

nasdaq.com

Ralph Lauren

ralphlauren.com

Yapp

yapp.us

Sana Benefits

sanabenefits.com

Ursaware

ursaware.com

Want to know more?

Ask me anything

If you would like to learn more about me and my experience, please don't hesitate to say reach out. I would be more than happy to answer any questions that you have about working together.