Growth Services

Live Chat Setup

Let me assist you in creating an exceptional live chat journey that is both helpful and efficient, while still maintaining a personal touch. From implementing chat snippets to save valuable time when addressing customer inquiries and sales leads, to establishing a seamless escalation process, we will develop a chat support and sales experience that not only attracts new business but also ensures the satisfaction of existing customers by promptly resolving any issues they may have.

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live chat setup
Live Chat Setup

Let me help you set up live chat on your website or enable a better chat experience by:

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Efficiently capturing, assigning, and assisting you in swiftly addressing customer support tickets and sales inquiries
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Configuring your chat inbox, chatflows, and chat snippets for seamless and intelligent customer and lead engagement
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Creating effective strategies and SLAs to ensure timely issue resolution, boost sales, and enhance customer satisfaction
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“Phone support was challenging to provide as a small business, so we hired Esther to set up chat support on our website, which helped us free up time and support more customers.”

Luke Jacobs, Head of Customer Support

Let's discuss how I can help

Choose a convenient slot from my calendar for a 15, 30, or 45-minute call that suits your schedule.

Esther Lopez | elopez.work |  2024